Frequently Asked Questions!

HARIS LUGGAGE PRESENTS

Bulk Orders & Product Quality

Question Answer
Do you offer bulk orders for businesses? Yes! We provide special wholesale rates for bulk orders. Whether you need luggage, travel accessories, backpacks, or vanity cases for employees, corporate gifts, or reselling, contact us on WhatsApp for exclusive deals.
Are your products original and high quality? Absolutely! We sell premium-quality luggage, travel essentials, and accessories—including imported and locally made options. Every item is carefully inspected before shipping to ensure top quality.

Payment & Delivery

Question Answer
Do you offer Cash on Delivery (COD)? Yes! We provide COD across Pakistan. To confirm your order, we require a Rs. 500 advance payment, and the remaining balance is paid upon delivery.
How long does delivery take? Standard Delivery: 3-7 days, depending on your city.
Urgent Delivery: Need it sooner? We offer delivery within 72 hours (usually under 48 hours). Urgent orders require full advance payment.

Returns & Exchanges

Question Answer
What if I receive a damaged or wrong product? We take great care in packaging, but if any issue occurs, please inform us within 24 hours with photos, and we’ll promptly assist you in resolving it.
Can I return or exchange my order? Yes! If the quality doesn’t match your expectations, you may return or exchange it. We also accept exchanges for incorrect sizes or defects. Please contact us for assistance.

Store & Discounts

Question Answer
Do you have a physical store? Yes! You’re welcome to visit our store at Gull Plaza Market, & RJ Mall Karachi, where you can explore our luggage, travel accessories, and backpacks in person.
Do you offer discounts? Yes! We frequently offer exclusive discounts and special deals. Stay updated by following us on Instagram & WhatsApp.

Product Selection & Advice

Question Answer
Do you sell more than just luggage? Yes! We offer a wide range of travel essentials, including vanity cases, backpacks, travel organizers, and more.
How do I choose the right travel gear? Our collection includes:
Luggage (Cabin, Medium, Large) – For short & long trips.
Backpacks & Hand Carry Bags – Perfect for daily use or travel.
Vanity Cases & Travel Organizers – To keep your essentials neat & secure.
Need help? Contact us for recommendations!
Do you sell luggage sets? Yes! We offer single luggage pieces and complete 3-piece sets at discounted prices, giving you the best value for your money.

Contact Us

Question Answer
How can I contact you? We’re here to help! Reach out to us via WhatsApp, Instagram, Email or phone, and our team will assist you as quickly as possible.